FREQUENTLY ASKED QUESTIONS

YUMMY PB AND CHEESE FLAVOUR - NO ANIMAL HARMED FOR FLAVOUR

"You Asked. We Answered."

Patent Pending. Mobility, Support & More

PETJUVENATE-FAQ

1. What is Petjuvenate®?

Petjuvenate® is an all-natural, human-grade soft chew formulated to support your dog’s overall wellness. Designed with a unique blend of 10 functional active ingredients (four of which are patented or made using patented processes),

Petjuvenate® promotes and supports::

Joint health & mobility, Immune system support, Mood, cognition & brain
function, Gut & microbiome health. Skin & coat condition,Eye health.Cellular integrity & Healthy aging.

Crafted in an FDA-registered, CGMP-compliant clean room and supervised bya PhD in Biochemistry, Petjuvenate® is made with the same standards as human-grade supplements. If you ask us to prove it—we’ll even eat one ourselves.

2. What Makes Petjuvenate® Different?

  • Human-grade, clean-label
    ingredients
  • Proprietary cold process to
    preserve nutrient integrity
  • 4 patented or patent-derived
    ingredients
  • No animal-derived flavorings –
    cruelty-free
  • No krill/salmon oil or glucosamine/chondroitin as stand-alone ingredients
  • Peanut Butter + Cheese flavor
    that dogs LOVE
  • Made in the USA in an FDA-registered
    facility
  • 100% recyclable packaging &
    net-zero data storage
  • 90-Day Money Back Guarantee – No
    questions asked
  • NO palm oil, soy, corn, wheat, xylitol, corn syrup, artificial dyes, or
    talcum powder.

3. What Flavor is Petjuvenate®?

We use only peanut butter and cheese for flavoring—no animals were
harmed or used in our taste testing! Your dog will think these are treats, not
supplements. Yup, it’s a yummy nom nom (if you're a dog, you know what
we mean by that!).

4. What Is the Dosage?

Daily Dose

Under 25 lbs -¼ chew

25–50 lbs - ½ chew

50–75 lbs - 1 chew

Over 75 lbs - 2 chews

We recommend giving Petjuvenate® during or after meals to avoid
use on an empty stomach.

5. What is the Petjuvenate® “Cold
Process”?

It’s our proprietary and highly secretive “COLD PROCESS” method
for creating nutrient-rich chews without heat degradation. This ensures
ingredient potency and bioavailability. Made in an FDA-registered clean room
under the supervision of a PhD in Biochemistry, our process is designed
to be as close to nature as possible.

6. Are There Any Cautions or Warnings?

Yes. Please consult your veterinarian before starting any
supplement. Do not use in:

Dogs under 12 months of age

Dogs with kidney-related health
issues

Dogs taking anticoagulant
medications

Dogs with blood disorders or
stomach ulcers

Pregnant or breeding animals
(safety not established)

NOT FOR HUMAN CONSUMPTION. DO NOT EAT DOG  CHEWS PEOPLE.
Keep out of reach of children and animals. In case of accidental overdose,
contact a health professional immediately.

7. Is Petjuvenate® Cruelty-Free and
Eco-Friendly?

Absolutely!

No animal flavorings used

No krill or salmon oil—our
formulation helps protect marine ecosystems

100% recyclable packaging

Net-zero data storage

Donations to pet shelters and
rescue programs through our Master Foundation

8. Why Don’t You Use Glucosamine,
Chondroitin, Krill, or Salmon Oil?

These ingredients are often sourced unsustainably or are redundant when
provided through more advanced, natural alternatives. We chose Egg Shell
Membrane, Cynatine® FLX, and Astaxanthin to offer superior
joint and skin support without harming marine life or relying on outdated
ingredient stacks.

9. What About Brewer’s Yeast – Is It
Safe for Dogs?

We get asked about this one a lot, so let’s clear things up.

Brewer’s Dried Yeast, when used responsibly and in the right form, can be
incredibly beneficial. In Petjuvenate®, we use a low-heat, slow-dried, inactive
form of Brewer’s Yeast, which retains valuable nutrients but does not contain
live yeast cells that could lead to overgrowth or health issues. It is
non-fermenting.

So what’s in it for your pup?

Brewer’s Dried Yeast is a natural source of essential nutrients,
including:

B-vitamins
(great for energy, skin, coat, and nervous system health)

Minerals like
selenium and chromium

Amino acids
that support muscle tone

Bioactive
compounds like β-glucans, chitin, and mannan oligosaccharides (MOS), which
can support immune function and gut health

These properties make it an excellent addition to a wellness supplement,
helping to support your dog's overall health and well-being.

Let’s address the elephant in the room:

“Will Brewer’s Yeast cause ear infections or yeast overgrowth in my dog?”

Nope! The yeast that sometimes causes skin or ear issues in
dogs—Malassezia spp.—is completely different from the inactive yeast used in
Petjuvenate®.

Our dry yeast does not feed or promote yeast overgrowth, nor will it increase
the risk of conditions like otitis externa (ear infections).

A Few Cautions:

Because Brewer’s Yeast does contain natural protein, it may not be ideal
for dogs with kidney disease, who often need protein-restricted diets. However,
the amount used in Petjuvenate® is minimal, and the ingredient is inactive, so
reactions are extremely unlikely. Still, we always recommend consulting your
veterinarian if your dog has a chronic condition.

In summary:

✅ Nutrient-rich

✅ Gut and immune-friendly

✅ Rare case or No risk of “yeast overgrowth”

✅ Inactive, Dry and non-fermenting

✅ Vet-approved in healthy dogs

Just one more reason Petjuvenate® is more than a single supplement—it’s a
daily dose of vitality for your furry friend.

 

10.How Do I Complete a Purchase on
Petjuvenate®?

Shop ping for your pup’s new favorite soft chew? It’s super simple! Here’s
how to place an order for the Petjuvenate® Mobility, Support and More Soft Chew on our official store:

Visit Our Shop

Go to our online store here: https://petjuvenate.myshopify.com/

Select the Product
Click on the Petjuvenate® Mobility, Support and More Soft Chew to
open the product page. Choose the quantity you’d like (you can always com back for more later!).

Add to Cart

Click the “Add to Cart” button. A pop-up will confirm that the product was added.

View Cart & Proceed toCheckout

When you're ready, click the cart icon in the upper right corner of
your screen. Review your order, then click “Proceed to Checkout.”

Enter Shipping Information

Add your shipping address. Note: We currently ship only within
the contiguous U.S.

Add Payment Details

Choose your payment method and enter the required information. Make sure
everything in your cart is correct.

Apply Discounts (if applicable)
Any available promotions will be automatically reflected in your Order
Total.

Place Your Order


Click the “Place Order” button when you're ready to finish. 🎉

Order Confirmation
You’ll receive an email confirming your order with all the details.

That’s it! Your Petjuvenate® soft chews will be on their way soon—and
your dog will be thanking you in tail wag

12. When Will You Offer Auto-Ship or Subscription
Discounts?

We’re working on it! A convenient subscription service with built-in
savings is coming soon. Stay tuned.

Shipping

13. Do you ship overseas?

❌ Not at this time. We only ship to addresses in the mainland USA.

14. How long does it take to receive my order?

🕒 As our appreciation for your support of PetJuvenate and our mission. YOUR ORDER WILL SHIP ABSOLUTELY FREE  via "Priority Shipping". If within the contiguous USA will be delivered most times in 2-3 days.
We appreciate you and your Doggo, Thank you for your support.

15. Is there a minimum for FREE shipping?

🚚 Nope! All Petjuvenate® orders ship FREE—every time.

Returns

16. How do I start a return for a refund?

If you’re not completely satisfied with Petjuvenate®, email us with your order
number at info@petjuvenate.com. We’ll issue a full refund within 90
days of purchase, no questions asked.

Please note:

A return is not complete until
received at our fulfillment center

In some cases, we may issue a
refund without requiring a return

17. How soon will I receive my refund?

Refunds are credited back to your original payment method within 3–5
business days, depending on your bank.

Customer Service

18. How can I contact Petjuvenate® support?

📞 Call us at 1-213-534-7442

🕘 Monday–Friday | 9AM–5PM PST

📧 Email us at info@petjuvenate.com

💬

If we’re busy packing treats or in the lab, we’ll return your call or
email ASAP.

19. What are your customer service hours?

We’re available Monday–Friday, 9AM–5PM PST (excluding federal holidays).

20. Do you charge sales tax?

Yes. We follow state and federal tax laws, and applicable tax will be displayed at checkout.

21. How can I find out when a product is back in stock?

Go to the product page, enter your email, and click “Notify Me” to get
an update as soon as it’s available. Discontinued items will not be listed on
the site.

22. Do you work with animal shelters or nonprofit programs?

Yes! We donate $5 per unit sold to a Master Foundation that supports
animal welfare organisations. Want to collaborate? Contact us!

IF WE HAVE NOT ANSWERED A QUESTION YOU MAY HAVE FEEL FREE TO CONTACT US. WE LOVE TO TALK ABOUT DOGS AND THEIR WELLNESS NEEDS.

HUGE WAGS, WIGGLES AND WOOF's Y'ALL!

The PetJuvenate Family.

 

THEY LOVE THEIR “PJ”

No Wonder these guys are smiling. Our guess is they are happy, healthy fur kids… and that’s what PetJuvenate (PJ) is all about.  

PLEASE BARK AT US:

INSTAGRAM. Show your love “@Petjuvenate”
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THANK YOU, WE LOVE HEARING FROM YOU!